Privacy policy

01Who we are

Infinify Inc. (referred to as “Infinify” or “we”) is a design studio. Under the European Union’s General Data Protection Regulation (GDPR), Infinify is the controller of the personal data described in this policy.

02The data we collect

We limit collection to the data needed to run the studio:

• Information you provide directly: your name, email address, phone number, company and the details you share when you contact us by email or WhatsApp, or book a call.
• Project information: briefs, feedback and documents shared during our collaboration.
• Billing information: the details needed to issue invoices and maintain mandatory accounting records.
• Browsing data: technical information such as your IP address, browser type and pages viewed, collected automatically when you visit the website.

03How we use your data

We use your personal data to:

• Respond to your inquiries and prepare proposals.
• Deliver and manage the services you commission.
• Issue invoices and maintain our accounts.
• Operate, secure and improve our website and services.
• Meet our legal obligations.

We never sell or rent your personal data.

04Legal bases for processing

Under the GDPR, our processing relies on the following legal bases:

• Performance of a contract: processing needed to deliver the services you commission or take pre-contractual steps at your request.
• Our legitimate interests: running and improving our studio, website and client relationships.
• Your consent: where we ask for it, you may withdraw it at any time.
• Compliance with a legal obligation: retaining records required by French or European law.

05Cookies and analytics

Our website uses cookies that are essential to its operation. With your consent, we use the Meta pixel and Google Analytics to measure visits and contact requests, evaluate the performance of our Meta advertising and analyze website usage. Meta and Google may receive technical and browsing data, including pages viewed, interactions with booking or WhatsApp links, device and browser information, approximate location and your IP address. You can accept or decline this optional processing during your visit; declining does not prevent you from browsing the website.

06Sharing your data

We share your personal data only with:

• Service providers supporting our business: hosting, email, messaging (such as WhatsApp) and billing tools, under agreements governing data processing.
• Meta, when you accept advertising cookies, for website activity measurement and advertising.
• Google Analytics, when you accept analytics cookies, to analyze website usage.
• Our professional advisors, such as accountants and lawyers, where necessary.
• Public authorities, when required by law.

07International data transfers

Some of our providers process data outside the European Economic Area. In these cases, we rely on safeguards such as European Commission adequacy decisions or standard contractual clauses.

08How long we keep your data

We retain your personal data only as long as necessary: inquiry information while our conversations continue, project and billing records for the periods required by French accounting and tax law, and browsing data only in aggregate form. After these periods, data is deleted or anonymized.

09Your rights

Under the GDPR, you may:

• Access the personal data we hold about you and obtain a copy.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Request restriction of processing or object to it.
• Receive your data in a portable format.
• Withdraw your consent at any time where processing is based on it.

To exercise these rights, email admin@infinify.eu. You may also lodge a complaint with the CNIL (cnil.fr), the French data protection authority, or the relevant authority in your country.

10Keeping your data secure

We implement appropriate technical and organizational measures to protect your personal data. No method of transmission or storage is completely secure, but we work to manage risks in proportion to the data we hold, which we deliberately limit.

11Links to third-party websites

The website contains links to third-party platforms, such as WhatsApp and Instagram. When you leave infinify.eu, those platforms’ own privacy policies apply.

12Children’s data

Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect their data. If you believe a child under 16 has provided us with personal data, please contact us so we can delete it.

13Changes to this policy

We may update this policy. The date at the top of the page identifies the most recent version. Any significant changes will be announced on the website.